Connect Freshservice and MarketProvider to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Product
runs when New Product Created
Updated Product
runs when Product Is Updated
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Find Product
Get full product details by product ID.
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Frequently Asked Questions
To start, connect both your Freshservice and MarketProvider accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in MarketProvider (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in MarketProvider. This includes choosing which data fields go into which fields of MarketProvider, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and MarketProvider typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and MarketProvider. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout MarketProvider
MarketProvider is a comprehensive platform designed to enhance your marketing strategies and drive business growth. It offers a suite of tools to optimize campaigns, analyze market trends, and engage with your audience effectively.
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