Slack

Freshservice

Slack

Microsoft Teams

Actions and Triggers

When this happensTriggers

Freshservice

New Channel Message

Triggers when a new message is posted in a channel.

Freshservice

New Channel

Trigger when new cchannel is created

Freshservice

New Chat Message

Triggers when new message is received in a chat

Freshservice

New Reply to Message

Triggers when a new reply is added to a message in a channel.

Freshservice

New Chat

Triggers when new chat is created.

Do thisActions

Freshservice

Create Ticket

Creates a new support ticket in Freshservice.

Freshservice

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Freshservice

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Freshservice

Send Channel Message

Sends a message to a specific channel in Microsoft Teams.

Freshservice

Create Channel

Creates a new channel within a specified team in Microsoft Teams.

Freshservice

Create Private Channel

Create a new private channel in a team.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?
No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
Can I automate complex multi-step workflows across thousands of apps with viaSocket?
Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
Can I monitor the performance of integrations and troubleshoot issues?
Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
How does viaSocket ensure the security of data exchanged between integrated apps?
Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Slack

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Slack

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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