Connect Freshservice and Mixpanel to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Mixpanel

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Mixpanel

Enable Integrations or automations with these events of Freshservice and Mixpanel

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create or Update Profile

Create or Update Profile

Creates a new user profile or updates an existing one in Mixpanel.

Track event

Track event

Send an Event to MixPanel Account.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Mixpanel?

To start, connect both your Freshservice and Mixpanel accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Mixpanel (or vice versa).

Can we customize how data from Freshservice is recorded in Mixpanel?

Absolutely. You can customize how Freshservice data is recorded in Mixpanel. This includes choosing which data fields go into which fields of Mixpanel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Mixpanel?

The data sync between Freshservice and Mixpanel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Mixpanel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Mixpanel?

Yes, you can set conditional logic to control the flow of data between Freshservice and Mixpanel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Mixpanel

About Mixpanel

Mixpanel is a powerful analytics platform that helps businesses understand user behavior and make data-driven decisions. It provides tools for tracking user interactions, analyzing data, and creating custom reports to optimize user engagement and improve product performance.

Learn More