IntegrationsFreshserviceNativeBridge
Freshservice + NativeBridge

Connect Freshservice and NativeBridge to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

NativeBridge

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Upload Application

New Upload Application

Trigger When new Application Upload

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

List all Devices

List all Devices

List all Devices

List User Uploaded Applications

List User Uploaded Applications

List User Uploaded Applications

Get all Session Details by ID

Get all Session Details by ID

Get all Session Details by ID

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Frequently Asked Questions

How do I start an integration between Freshservice and NativeBridge?

To start, connect both your Freshservice and NativeBridge accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in NativeBridge (or vice versa).

Can we customize how data from Freshservice is recorded in NativeBridge?

Absolutely. You can customize how Freshservice data is recorded in NativeBridge. This includes choosing which data fields go into which fields of NativeBridge, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and NativeBridge?

The data sync between Freshservice and NativeBridge typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to NativeBridge?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and NativeBridge?

Yes, you can set conditional logic to control the flow of data between Freshservice and NativeBridge. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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NativeBridge

About NativeBridge

NativeBridge is a platform designed to facilitate seamless integration and communication between various software applications and services. It provides tools and solutions to connect different systems, enabling efficient data exchange and workflow automation.

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