IntegrationsFreshserviceNyckel
Freshservice + Nyckel

Connect Freshservice and Nyckel to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Nyckel

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Nyckel

Enable Integrations or automations with these events of Freshservice and Nyckel

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Import to Classifier

Import to Classifier

Import data to your Nyckel classifier

Classify

Classify

Classify image or text data

Center Detect

Center Detect

Detect Objects center in images

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Frequently Asked Questions

How do I start an integration between Freshservice and Nyckel?

To start, connect both your Freshservice and Nyckel accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Nyckel (or vice versa).

Can we customize how data from Freshservice is recorded in Nyckel?

Absolutely. You can customize how Freshservice data is recorded in Nyckel. This includes choosing which data fields go into which fields of Nyckel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Nyckel?

The data sync between Freshservice and Nyckel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Nyckel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Nyckel?

Yes, you can set conditional logic to control the flow of data between Freshservice and Nyckel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Nyckel

About Nyckel

Nyckel is a platform that provides machine learning as a service, enabling users to easily integrate AI capabilities into their applications without needing extensive knowledge in data science or machine learning. It offers tools for creating, training, and deploying machine learning models with ease.

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