Connect Freshservice and officernd to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and officernd
Enable Integrations or automations with these events of Freshservice and officernd
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and officernd accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in officernd (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in officernd. This includes choosing which data fields go into which fields of officernd, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and officernd typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and officernd. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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About officernd
OfficeRnD is a workspace management platform helping Coworking Spaces and Business Centers automate operations and improve members experience. The platform acts like a central hub that connects to and manages all systems already in place, saving space operators time and allowing them to focus only on the highest leverage activities.
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