Connect Freshservice and OneSignal to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Get All Players
View messages
List Templates
List Segments
Create an Email Template
Create an SMS Template
Create an Push Template
Delete a Template
Search Template by Name
Search Players
Delete Player
Create Subscription
Ready to use Freshservice and OneSignal automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Template
Triggers when new template is created.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Get All Players
Get an all existing players
View messages
View the details for a collection of messages.
List Templates
List all templates.
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Frequently Asked Questions
To start, connect both your Freshservice and OneSignal accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in OneSignal (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in OneSignal. This includes choosing which data fields go into which fields of OneSignal, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and OneSignal typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and OneSignal. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout OneSignal
OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.
Learn More
