Connect Freshservice and OpenAI (ChatGPT) to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and OpenAI (ChatGPT)
Enable Integrations or automations with these events of Freshservice and OpenAI (ChatGPT)
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Ask AI
Generates a response based on your prompt.
Generate Image
Creates an image.
Extract Data from File Url
Extract data from audio, PDF, or image file by Url.
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Frequently Asked Questions
To start, connect both your Freshservice and OpenAI (ChatGPT) accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in OpenAI (ChatGPT) (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in OpenAI (ChatGPT). This includes choosing which data fields go into which fields of OpenAI (ChatGPT), setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and OpenAI (ChatGPT) typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and OpenAI (ChatGPT). For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout OpenAI (ChatGPT)
ChatGPT is an AI-powered chatbot that helps users with a wide range of tasks, including answering questions, generating text, brainstorming ideas, and assisting with coding. It provides natural and engaging conversations, making it useful for learning, productivity, and entertainment.
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