Connect Freshservice and Personio to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Personio

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Person Created

Person Created

Triggers when Person created

Person Updated

Person Updated

Triggers when Person updated.

Person Deleted

Person Deleted

Triggers when Person deleted

Employment Created

Employment Created

Triggers when Employment created

Employment Updated

Employment Updated

Triggers when Employment updated.

Employment Deleted

Employment Deleted

Triggers when Employment deleted

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Person

Create Person

Create a new Person.

Search Person

Search Person

Search Person based on filters.

Delete Person

Delete Person

Delete a Person by Email.

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Frequently Asked Questions

How do I start an integration between Freshservice and Personio?

To start, connect both your Freshservice and Personio accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Personio (or vice versa).

Can we customize how data from Freshservice is recorded in Personio?

Absolutely. You can customize how Freshservice data is recorded in Personio. This includes choosing which data fields go into which fields of Personio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Personio?

The data sync between Freshservice and Personio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Personio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Personio?

Yes, you can set conditional logic to control the flow of data between Freshservice and Personio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Personio

About Personio

Personio is a comprehensive HR software solution designed to streamline and automate various human resources processes for small and medium-sized businesses. It offers features such as recruitment, employee onboarding, payroll management, and performance tracking, making it an essential tool for efficient HR management.

Learn More