IntegrationsFreshservicePingdom
Freshservice + Pingdom

Connect Freshservice and Pingdom to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Pingdom

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Pingdom

Enable Integrations or automations with these events of Freshservice and Pingdom

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Pingdom?

To start, connect both your Freshservice and Pingdom accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Pingdom (or vice versa).

Can we customize how data from Freshservice is recorded in Pingdom?

Absolutely. You can customize how Freshservice data is recorded in Pingdom. This includes choosing which data fields go into which fields of Pingdom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Pingdom?

The data sync between Freshservice and Pingdom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Pingdom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Pingdom?

Yes, you can set conditional logic to control the flow of data between Freshservice and Pingdom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Pingdom

About Pingdom

Pingdom is a comprehensive website monitoring service that helps businesses ensure their websites are running smoothly and efficiently. It provides real-time insights into website performance, uptime, and user interactions, allowing businesses to quickly identify and resolve issues. With Pingdom, users can monitor website availability, track page speed, and receive alerts for any downtime or performance degradation.

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