Connect Freshservice and Pipefy to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Pipefy

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Pipefy

Enable Integrations or automations with these events of Freshservice and Pipefy

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Record

Create Record

Creates a new table record.

Create Card

Create Card

Creates a new card.

Delete Card

Delete Card

Delete a card using card id.

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Frequently Asked Questions

How do I start an integration between Freshservice and Pipefy?

To start, connect both your Freshservice and Pipefy accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Pipefy (or vice versa).

Can we customize how data from Freshservice is recorded in Pipefy?

Absolutely. You can customize how Freshservice data is recorded in Pipefy. This includes choosing which data fields go into which fields of Pipefy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Pipefy?

The data sync between Freshservice and Pipefy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Pipefy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Pipefy?

Yes, you can set conditional logic to control the flow of data between Freshservice and Pipefy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Pipefy

About Pipefy

The easy button for processes and workflows Easily organize and run all your processes in one place, leaving the inefficient patchwork of apps, forms, spreadsheets and e-mail threads forever in the past

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