IntegrationsFreshservicePureStream
Freshservice + PureStream

Connect Freshservice and PureStream to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

PureStream

Automatically do this!

Enable Integrations or automations with these events of Freshservice and PureStream

Enable Integrations or automations with these events of Freshservice and PureStream

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and PureStream?

To start, connect both your Freshservice and PureStream accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in PureStream (or vice versa).

Can we customize how data from Freshservice is recorded in PureStream?

Absolutely. You can customize how Freshservice data is recorded in PureStream. This includes choosing which data fields go into which fields of PureStream, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and PureStream?

The data sync between Freshservice and PureStream typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to PureStream?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and PureStream?

Yes, you can set conditional logic to control the flow of data between Freshservice and PureStream. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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PureStream

About PureStream

PureStream is a high-quality streaming platform that delivers seamless video and audio experiences. Users can enjoy live broadcasts, on-demand content, and curated playlists with minimal buffering and crystal-clear playback. With personalized recommendations, intuitive navigation, and cross-device compatibility, PureStream provides an immersive and reliable streaming experience for entertainment, education, and media consumption.

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