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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Notification
Triggers when a new notification is received.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send Link
Sends a link to a specified device.
Send Note
Sends a note to a specified device.
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Frequently Asked Questions
To start, connect both your Freshservice and PushBullet accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in PushBullet (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in PushBullet. This includes choosing which data fields go into which fields of PushBullet, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and PushBullet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and PushBullet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout PushBullet
PushBullet is a service that connects your devices, making it easy to share notifications, links, and files between your phone, tablet, and computer.
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