Connect Freshservice and Reloadly to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Reloadly

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Reloadly

Enable Integrations or automations with these events of Freshservice and Reloadly

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Reloadly?

To start, connect both your Freshservice and Reloadly accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Reloadly (or vice versa).

Can we customize how data from Freshservice is recorded in Reloadly?

Absolutely. You can customize how Freshservice data is recorded in Reloadly. This includes choosing which data fields go into which fields of Reloadly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Reloadly?

The data sync between Freshservice and Reloadly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Reloadly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Reloadly?

Yes, you can set conditional logic to control the flow of data between Freshservice and Reloadly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Reloadly

About Reloadly

Reloadly is a platform that provides seamless mobile top-up and airtime services, enabling users to recharge mobile phones globally. It offers a robust API for businesses to integrate and automate mobile top-up services into their applications.

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