IntegrationsFreshserviceRollbar
Freshservice + Rollbar

Connect Freshservice and Rollbar to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Rollbar

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Rollbar

Enable Integrations or automations with these events of Freshservice and Rollbar

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Create Team

Create Team

Creates a new team.

Create a project

Create a project

Creates a new project.

Delete a project

Delete a project

Delete a project by project name.

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Frequently Asked Questions

How do I start an integration between Freshservice and Rollbar?

To start, connect both your Freshservice and Rollbar accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Rollbar (or vice versa).

Can we customize how data from Freshservice is recorded in Rollbar?

Absolutely. You can customize how Freshservice data is recorded in Rollbar. This includes choosing which data fields go into which fields of Rollbar, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Rollbar?

The data sync between Freshservice and Rollbar typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Rollbar?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Rollbar?

Yes, you can set conditional logic to control the flow of data between Freshservice and Rollbar. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Rollbar

About Rollbar

Rollbar is a real-time error monitoring and debugging tool that helps developers track and fix errors in their applications. It provides detailed error reports, allowing teams to quickly identify and resolve issues, improving the overall quality and reliability of their software.

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