Connect Freshservice and Sendible to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Sendible

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Sendible

Enable Integrations or automations with these events of Freshservice and Sendible

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Sendible?

To start, connect both your Freshservice and Sendible accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Sendible (or vice versa).

Can we customize how data from Freshservice is recorded in Sendible?

Absolutely. You can customize how Freshservice data is recorded in Sendible. This includes choosing which data fields go into which fields of Sendible, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Sendible?

The data sync between Freshservice and Sendible typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Sendible?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Sendible?

Yes, you can set conditional logic to control the flow of data between Freshservice and Sendible. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Sendible

About Sendible

Sendible is a comprehensive social media management platform designed to help businesses and agencies streamline their social media marketing efforts. It offers tools for scheduling posts, monitoring brand mentions, and analyzing social media performance across multiple platforms.

Learn More