Connect Freshservice and shoplazza to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Get Product List
Enable Integrations or automations with these events of Freshservice and shoplazza
Enable Integrations or automations with these events of Freshservice and shoplazza
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Get Product List
Get the list of all existing products
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
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Frequently Asked Questions
To start, connect both your Freshservice and shoplazza accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in shoplazza (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in shoplazza. This includes choosing which data fields go into which fields of shoplazza, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and shoplazza typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and shoplazza. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout shoplazza
Shoplazza is a comprehensive e-commerce platform that enables businesses to create, manage, and scale their online stores with ease. It offers a range of tools and features designed to streamline the process of selling products online, from inventory management to payment processing.
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