Connect Freshservice and Short.Io to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
List Domains
Create a Short Link
Delete a Link
List Links
Get Link details by path
Get a Link by Long URL
Link clicks
Update a link
Domain Statistics
Archive a Link
Create Country Targeting for a Link
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Link
Triggers when a new link is created
New Domains
Triggers when a new domain is created
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
List Domains
Retrieve the details of the Domains present on your account.
Create a Short Link
Creates a short link in specific domain.
Delete a Link
Deletes a link by link id.
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Frequently Asked Questions
To start, connect both your Freshservice and Short.Io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Short.Io (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Short.Io. This includes choosing which data fields go into which fields of Short.Io, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Short.Io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Short.Io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Short.Io
Short.io offers a convenient solution for managing and optimizing URLs for various online activities, ranging from social media marketing to website analytics
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