Connect Freshservice and simplecert to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Projects
Enable Integrations or automations with these events of Freshservice and simplecert
Enable Integrations or automations with these events of Freshservice and simplecert
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Projects
Create a new project in simplecert.
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Frequently Asked Questions
To start, connect both your Freshservice and simplecert accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in simplecert (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in simplecert. This includes choosing which data fields go into which fields of simplecert, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and simplecert typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and simplecert. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout simplecert
SimpleCert is a platform designed to streamline the process of creating, managing, and distributing certificates. It offers tools for designing custom certificates, automating the distribution process, and tracking certificate issuance. Ideal for educational institutions, training providers, and organizations that need to issue certificates regularly, SimpleCert simplifies the entire certification process, making it efficient and hassle-free.
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