Integrations Freshservice Simplicate
Freshservice + Simplicate

Connect Freshservice and Simplicate to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Simplicate

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project Created

New Project Created

Triggers when a new project is created.

Project Updated

Project Updated

Triggers when an existing project is updated.

New Employees

New Employees

Triggers when a new employees created.

New Hours

New Hours

Triggers when new hours are created.

New Invoice

New Invoice

Triggers when new invoice are created.

Invoices Sent

Invoices Sent

Triggers when invoices are sent.

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

List All Organization

List All Organization

Retrieves the details of all organization

List All Expenses

List All Expenses

Retrieves the details of all expenses of employees

List All Contact Person

List All Contact Person

Retrieves the details of all contact person

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Frequently Asked Questions

How do I start an integration between Freshservice and Simplicate?

To start, connect both your Freshservice and Simplicate accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Simplicate (or vice versa).

Can we customize how data from Freshservice is recorded in Simplicate?

Absolutely. You can customize how Freshservice data is recorded in Simplicate. This includes choosing which data fields go into which fields of Simplicate, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Simplicate?

The data sync between Freshservice and Simplicate typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Simplicate?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Simplicate?

Yes, you can set conditional logic to control the flow of data between Freshservice and Simplicate. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Simplicate

About Simplicate

Simplicate is a comprehensive business management platform designed to streamline and optimize various business processes, including project management, CRM, time tracking, and invoicing. It offers an intuitive interface and robust features to help businesses improve efficiency and productivity.

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