Integrations Freshservice Sleekplan
Freshservice + Sleekplan

Connect Freshservice and Sleekplan to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Sleekplan

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Enable Integrations or automations with these events of Freshservice and Sleekplan

Enable Integrations or automations with these events of Freshservice and Sleekplan

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

List All Comments

List All Comments

Retrieves the list of all comments.

Create Changelog Update

Create Changelog Update

Create an update

Create Feedback

Create Feedback

Create a new post

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Frequently Asked Questions

How do I start an integration between Freshservice and Sleekplan?

To start, connect both your Freshservice and Sleekplan accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Sleekplan (or vice versa).

Can we customize how data from Freshservice is recorded in Sleekplan?

Absolutely. You can customize how Freshservice data is recorded in Sleekplan. This includes choosing which data fields go into which fields of Sleekplan, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Sleekplan?

The data sync between Freshservice and Sleekplan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Sleekplan?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Sleekplan?

Yes, you can set conditional logic to control the flow of data between Freshservice and Sleekplan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Sleekplan

About Sleekplan

Sleekplan is a customer feedback management tool that can easily be embedded in any web application. Use the widget to track suggestions, feedback, and bugs and discuss them with your customers. Plus, it' s easy to share a roadmap and keep a changelog.

Learn More