Connect Freshservice and smeetz to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
- Request a new Action for smeetz
Enable Integrations or automations with these events of Freshservice and smeetz
Enable Integrations or automations with these events of Freshservice and smeetz
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and smeetz accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in smeetz (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in smeetz. This includes choosing which data fields go into which fields of smeetz, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and smeetz typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and smeetz. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout smeetz
Smeetz grows your business, increases your ticket sales and engages with more customers by using our ticketing, marketing and smart pricing solution for events, tours and attractions.
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