Connect Freshservice and SnapApp to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

SnapApp

Automatically do this!

Enable Integrations or automations with these events of Freshservice and SnapApp

Enable Integrations or automations with these events of Freshservice and SnapApp

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and SnapApp?

To start, connect both your Freshservice and SnapApp accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in SnapApp (or vice versa).

Can we customize how data from Freshservice is recorded in SnapApp?

Absolutely. You can customize how Freshservice data is recorded in SnapApp. This includes choosing which data fields go into which fields of SnapApp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and SnapApp?

The data sync between Freshservice and SnapApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to SnapApp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and SnapApp?

Yes, you can set conditional logic to control the flow of data between Freshservice and SnapApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
SnapApp

About SnapApp

SnapApp is a dynamic platform designed to enhance your marketing efforts by creating interactive content that engages your audience. With SnapApp, you can easily build quizzes, assessments, calculators, and more to drive engagement and generate leads.

Learn More