Integrations Freshservice SproutVideo
Freshservice + SproutVideo

Connect Freshservice and SproutVideo to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

SproutVideo

Automatically do this!

Enable Integrations or automations with these events of Freshservice and SproutVideo

Enable Integrations or automations with these events of Freshservice and SproutVideo

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create a New Folder

Create a New Folder

Create a new folder.

Create a New Tag

Create a New Tag

Create a new tag.

Create a New Login

Create a New Login

Create a new viewer login.

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Frequently Asked Questions

How do I start an integration between Freshservice and SproutVideo?

To start, connect both your Freshservice and SproutVideo accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in SproutVideo (or vice versa).

Can we customize how data from Freshservice is recorded in SproutVideo?

Absolutely. You can customize how Freshservice data is recorded in SproutVideo. This includes choosing which data fields go into which fields of SproutVideo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and SproutVideo?

The data sync between Freshservice and SproutVideo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to SproutVideo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and SproutVideo?

Yes, you can set conditional logic to control the flow of data between Freshservice and SproutVideo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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SproutVideo

About SproutVideo

SproutVideo is a business-focused video hosting platform offering high-quality streaming, advanced security, and detailed analytics. It enables customization, branded video websites, and integration with marketing tools.

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