Connect Freshservice and Stormboard to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Idea
Create Storm
Search Storms
Ready to use Freshservice and Stormboard automations
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Idea Created
Triggered when a new idea is created in Stormboard.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Idea
Add a new idea (text, image, video, document, or whiteboard) to a Stormboard storm with the chosen type and color.
Create Storm
Create a Stormboard Storm with a title, plan (personal or team), optional description/goals, and an option to show idea creators' avatars.
Search Storms
Find Stormboard storms by name with optional filters (status, order, results, start) and return matching storms.
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Frequently Asked Questions
To start, connect both your Freshservice and Stormboard accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Stormboard (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Stormboard. This includes choosing which data fields go into which fields of Stormboard, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Stormboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Stormboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Stormboard
An online stickynote whiteboard making meetings, brainstorms, and creative projects more productive and effective.
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