Freshservice

IT Management, Customer Support

SurveyMethods

Survey, Data Collection

Integrations Freshservice SurveyMethods

Create integrations between Freshservice and SurveyMethods

Create Ticket in Freshservice when New Survey Created in SurveyMethods

Add Note to Ticket in Freshservice when New Survey Created in SurveyMethods

Create Requestor in Freshservice when New Survey Created in SurveyMethods

Create Ticket in Freshservice when New Response Completed in SurveyMethods

Add Note to Ticket in Freshservice when New Response Completed in SurveyMethods

Create Requestor in Freshservice when New Response Completed in SurveyMethods

Actions and Triggers

Triggers

New Survey Created

Triggers when a New Survey is Created.

New Response Completed

Triggers when a respondent completes a survey response.

Actions

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Create Email List

Create a new email list in a SurveyMethods account.

Add Contact to Email List

Add a contact to an existing email list in SurveyMethods.

Know More About
Viasocket Integrations

How viaSocket Works | A Complete Guide

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5 Simple Automation Hacks to make your Team free.

Hey, Are you feeling exhausted from repetitive tasks and overwhelmed by your workload?, then this blog is perfect for you.

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How viaSocket is going to help you with your business?

viaSocket helps you integrate multiple platforms in one place, that ultimately helps you in expanding your business.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

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Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

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How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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About SurveyMethods

SurveyMethods is a comprehensive online survey tool designed to help businesses and organizations create, distribute, and analyze surveys efficiently. It offers a range of features including customizable survey templates, advanced analytics, and integration capabilities to enhance data collection and decision-making processes.

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