
When this happens...

Automatically do this!
Find or Create User
Create Card
Apply Image
Order Project
Create Quick Project
Enable Integrations or automations with these events of Freshservice and Thankster
Creates a new support ticket in Freshservice.
Adds a note to an existing ticket to provide additional information.
Allows you to create a Requester in Freshservice for your support domain.
Find or Create User By Email
Creates a New Card
Apply Your Image in your Template

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshservice and Thankster accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Thankster (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Thankster. This includes choosing which data fields go into which fields of Thankster, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Thankster typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Thankster. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreThankster is an online platform that allows users to create and send personalized thank you cards and notes. It offers a variety of templates and customization options to help users express gratitude in a meaningful way. The service is ideal for both personal and business use, making it easy to maintain relationships and show appreciation.
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