Connect Freshservice and Tookan to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create a Pickup and Delivery Task
Create a Pickup Task
Create an Appointment Task
Create an FOS Workflow Task
Create a Team
Create a Manager
Create a Delivery Task
Enable Integrations or automations with these events of Freshservice and Tookan
Enable Integrations or automations with these events of Freshservice and Tookan
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Create a Pickup and Delivery Task
Creates a Pick and Delivery Task.
Create a Pickup Task
Create a new Pick Up Task.
Create an Appointment Task
Create an Appointment Task.
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Frequently Asked Questions
To start, connect both your Freshservice and Tookan accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Tookan (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Tookan. This includes choosing which data fields go into which fields of Tookan, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Tookan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Tookan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Tookan
Tookan is a comprehensive delivery management platform designed to streamline and optimize your delivery operations. It offers real-time tracking, route optimization, and efficient task management to ensure timely and accurate deliveries.
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