Connect Freshservice and Truffle AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
List Agents
Get Agent Details by ID
Create Agent
Run Agent
Enable Integrations or automations with these events of Freshservice and Truffle AI
Enable Integrations or automations with these events of Freshservice and Truffle AI
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
List Agents
Retrieve a list of all agents
Get Agent Details by ID
Retrieve details of a specific agent by ID
Create Agent
Creates a new AI agent
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Frequently Asked Questions
To start, connect both your Freshservice and Truffle AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Truffle AI (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Truffle AI. This includes choosing which data fields go into which fields of Truffle AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Truffle AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Truffle AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Truffle AI
Truffle AI is a cutting-edge platform that leverages artificial intelligence to provide advanced analytics and insights for businesses. It helps organizations make data-driven decisions by analyzing large datasets and offering predictive analytics. With Truffle AI, users can optimize their operations, enhance customer experiences, and drive growth through intelligent data interpretation.
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