IntegrationsFreshserviceturis
Freshservice + turis

Connect Freshservice and turis to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

turis

Automatically do this!

Enable Integrations or automations with these events of Freshservice and turis

Enable Integrations or automations with these events of Freshservice and turis

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and turis?

To start, connect both your Freshservice and turis accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in turis (or vice versa).

Can we customize how data from Freshservice is recorded in turis?

Absolutely. You can customize how Freshservice data is recorded in turis. This includes choosing which data fields go into which fields of turis, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and turis?

The data sync between Freshservice and turis typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to turis?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and turis?

Yes, you can set conditional logic to control the flow of data between Freshservice and turis. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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turis

About turis

Turis is a wholesale B2B eCommerce platform focused on giving your retailers the best ordering experience you can imagine.

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