Connect Freshservice and Tuskr to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Add test run results
Find a Project
Create Test Run
Ready to use Freshservice and Tuskr automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Test Run Result
runs when New Test Run Result
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Add test run results
Add multiple test run results to Tuskr.
Find a Project
Find a Project using ID or Name.
Create Test Run
Create a test run with the provided data.
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Frequently Asked Questions
To start, connect both your Freshservice and Tuskr accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Tuskr (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Tuskr. This includes choosing which data fields go into which fields of Tuskr, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Tuskr typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Tuskr. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Tuskr
Tuskr is a comprehensive project management and task tracking tool designed to streamline workflows and enhance team productivity. It offers features like task assignments, progress tracking, and collaboration tools to ensure efficient project execution.
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