Connect Freshservice and Urable to Build Intelligent Automations

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Freshservice

When this happens...

Choose an Action

Urable

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger when a new customer created.

Update Customer

Update Customer

Triggers when an existing customer is updated.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Search Customer

Search Customer

Retrieves the detail of customer based on email address.

List All Items

List All Items

Retrieves the detail of all items.

Create Customer

Create Customer

Creates a new customer

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Frequently Asked Questions

How do I start an integration between Freshservice and Urable?

To start, connect both your Freshservice and Urable accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Urable (or vice versa).

Can we customize how data from Freshservice is recorded in Urable?

Absolutely. You can customize how Freshservice data is recorded in Urable. This includes choosing which data fields go into which fields of Urable, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Urable?

The data sync between Freshservice and Urable typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Urable?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Urable?

Yes, you can set conditional logic to control the flow of data between Freshservice and Urable. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Urable

About Urable

Urable is an application designed for automotive businesses that specialize in detailing, paint protection film, vinyl wrapping, tinting, and ceramic coating. As a cloud-based application with dedicated mobile apps, it allows you to run your business from multiple devices in real-time.

Learn More