Connect Freshservice and urlbox to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

urlbox

Automatically do this!

Enable Integrations or automations with these events of Freshservice and urlbox

Enable Integrations or automations with these events of Freshservice and urlbox

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Full Page Screenshots Using URL

Full Page Screenshots Using URL

Capture an entire scrollable webpage from a URL and return the screenshot image.

Render HTML Screenshot

Render HTML Screenshot

Generate a PNG, JPG, or PDF from provided HTML (with optional CSS), supporting viewport size, full-page capture, and high-resolution scaling.

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Frequently Asked Questions

How do I start an integration between Freshservice and urlbox?

To start, connect both your Freshservice and urlbox accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in urlbox (or vice versa).

Can we customize how data from Freshservice is recorded in urlbox?

Absolutely. You can customize how Freshservice data is recorded in urlbox. This includes choosing which data fields go into which fields of urlbox, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and urlbox?

The data sync between Freshservice and urlbox typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to urlbox?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and urlbox?

Yes, you can set conditional logic to control the flow of data between Freshservice and urlbox. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.