Connect Freshservice and Veshort to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Short Link
Get Short Link Details
Update Short Link
Delete Short Link
List Short Links
List QR Codes
Get QR Code Details
Delete QR Code
Create QR Code
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Short Link Created
Triggers when a new short link is created in your Veshort account.
Any Short Link Clicked
Triggers when any short link is clicked and captures the visitor's country, browser, device, and referrer.
Specific Short Link Clicked
Runs when the selected short link is clicked and captures the visitor's country, browser, device, and referrer.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Short Link
Creates a short, branded link from a long URL with tracking and optional customization.
Get Short Link Details
Get detailed information and analytics for a short link by using Link ID.
Update Short Link
Update an existing short link to modify its destination URL, alias, expiration, or targeting settings.
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Frequently Asked Questions
To start, connect both your Freshservice and Veshort accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Veshort (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Veshort. This includes choosing which data fields go into which fields of Veshort, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Veshort typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Veshort. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Veshort
Veshort is an all-in-one link management platform to shorten URLs, create QR codes, and track performance. Automate workflows, monitor clicks, and optimize your marketing with real-time analytics.
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