Connect Freshservice and webtotem to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

webtotem

Automatically do this!

Enable Integrations or automations with these events of Freshservice and webtotem

Enable Integrations or automations with these events of Freshservice and webtotem

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and webtotem?

To start, connect both your Freshservice and webtotem accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in webtotem (or vice versa).

Can we customize how data from Freshservice is recorded in webtotem?

Absolutely. You can customize how Freshservice data is recorded in webtotem. This includes choosing which data fields go into which fields of webtotem, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and webtotem?

The data sync between Freshservice and webtotem typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to webtotem?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and webtotem?

Yes, you can set conditional logic to control the flow of data between Freshservice and webtotem. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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webtotem

About webtotem

WebTotem is your personal AI-inspired web application security assistant that protects your web page from cyber threats and monitors its security

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