Integrations Freshservice Whatchimp
Freshservice + Whatchimp

Connect Freshservice and Whatchimp to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Whatchimp

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Whatchimp

Enable Integrations or automations with these events of Freshservice and Whatchimp

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Send Message

Send Message

Send a new message (24 hours window)

Send Template Message

Send Template Message

Sends a template message.

Add Chat to Team Member

Add Chat to Team Member

Assign a chat to a specific team member.

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Frequently Asked Questions

How do I start an integration between Freshservice and Whatchimp?

To start, connect both your Freshservice and Whatchimp accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Whatchimp (or vice versa).

Can we customize how data from Freshservice is recorded in Whatchimp?

Absolutely. You can customize how Freshservice data is recorded in Whatchimp. This includes choosing which data fields go into which fields of Whatchimp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Whatchimp?

The data sync between Freshservice and Whatchimp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Whatchimp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Whatchimp?

Yes, you can set conditional logic to control the flow of data between Freshservice and Whatchimp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Whatchimp

About Whatchimp

Whatchimp is a platform designed to enhance your video and audio experiences. It offers tools and features that allow users to manage, edit, and optimize their multimedia content efficiently. Whether you're a content creator, marketer, or just someone who loves working with videos and audio, Whatchimp provides the necessary resources to elevate your projects.

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