Integrations Freshservice wise agent crm
Freshservice + wise agent crm

Connect Freshservice and wise agent crm to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

wise agent crm

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Enable Integrations or automations with these events of Freshservice and wise agent crm

Enable Integrations or automations with these events of Freshservice and wise agent crm

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and wise agent crm?

To start, connect both your Freshservice and wise agent crm accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in wise agent crm (or vice versa).

Can we customize how data from Freshservice is recorded in wise agent crm?

Absolutely. You can customize how Freshservice data is recorded in wise agent crm. This includes choosing which data fields go into which fields of wise agent crm, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and wise agent crm?

The data sync between Freshservice and wise agent crm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to wise agent crm?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and wise agent crm?

Yes, you can set conditional logic to control the flow of data between Freshservice and wise agent crm. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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wise agent crm

About wise agent crm

Wise Agent CRM helps Realtor's become pros by automating their leads, responses, appointments, and transactions.

Learn More