Connect Freshservice and Worksection to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Project
Ready to use Freshservice and Worksection automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Project
Triggers when a new project is created.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Create Project
Adds a new project into your account.
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Frequently Asked Questions
To start, connect both your Freshservice and Worksection accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Worksection (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Worksection. This includes choosing which data fields go into which fields of Worksection, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Worksection typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Worksection. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Worksection
Worksection is project management tool. We help to manage projects, teams, communicate effectively, and control tasks online.
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