Connect Freshservice and Zeffy
Integrate Freshservice with Zeffy to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Requestor in Freshservice when When a new campaign is created in Zeffy
Add Notes to a Ticket in Freshservice when When a new campaign is created in Zeffy
Create Ticket in Freshservice when When a new campaign is created in Zeffy
Create Requestor in Freshservice when When a new contact is created in Zeffy
Add Notes to a Ticket in Freshservice when When a new contact is created in Zeffy
Popular Freshservice + Zeffy flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshservice
When this happens...
- Request a new Trigger for Freshservice
Choose an action
Zeffy
Automatically do this!
Find Payments
Get Payment Details
List Contacts
Find Contact
List Campaigns
Find Campaign
Create Requestor in Freshservice when When a new campaign is created in Zeffy
Use this flowAdd Notes to a Ticket in Freshservice when When a new campaign is created in Zeffy
Use this flowCreate Ticket in Freshservice when When a new campaign is created in Zeffy
Use this flowCreate Requestor in Freshservice when When a new contact is created in Zeffy
Use this flowAdd Notes to a Ticket in Freshservice when When a new contact is created in Zeffy
Use this flowCreate Ticket in Freshservice when When a new contact is created in Zeffy
Use this flowSupported Triggers & Actions
Everything you can automate between Freshservice and Zeffy.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new campaign is created
Runs the workflow automatically whenever a new campaign is created in your account.
When a new contact is created
Runs the workflow automatically whenever a new contact is created in the account.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Find Payments
Retrieve donations and other payment transactions, with optional filters for donor, campaign, status, type, currency, date range, and pagination.
Get Payment Details
Retrieve details for a specific Zeffy payment by its ID.
List Contacts
Get contacts from Zeffy with optional email and date filters and pagination.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn moreAbout Zeffy
Zeffy is a 100% free, all-in-one fundraising platform and donor CRM for nonprofits. It lets organizations collect donations, sell event tickets, run raffles and auctions, manage memberships and online stores, launch peer-to-peer campaigns, and process in-person payments—without platform or transaction fees. Zeffy is funded by optional donor tips, supports major payment methods (cards, Apple Pay, Google Pay, ACH), and includes built-in donor management and email tools to help nonprofits raise more while keeping every dollar.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshservice and Zeffy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshservice and Zeffy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zeffy. No coding required.
Yes. You can set up a workflow where Freshservice triggers actions in Zeffy, and a separate workflow where Zeffy triggers actions in Freshservice. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshservice and Zeffy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshservice and Zeffy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
