Connect Front and Capsule CRM to Build Intelligent Automations

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Front

When this happens...

Choose an Action

Capsule CRM

Automatically do this!

Ready to use Front and Capsule CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

New or Updated Users

New or Updated Users

Triggers when a given action is performed on a user.

Request a new Trigger for Front

Do thisActions

Action is the task that follows automatically within your Front integrations.

Create Contact

Create Contact

Creates a new contact.

Create Account

Create Account

Creates a new Account.

Add Contact Handle

Add Contact Handle

Add a handle (email, phone, etc) to a Contact.

Add Comment

Add Comment

Add a comment to a conversation.

Remove Conversation Links

Remove Conversation Links

Remove Links from a conversation.

Import Message

Import Message

Imports a new message into Front.

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Frequently Asked Questions

How do I start an integration between Front and Capsule CRM?

To start, connect both your Front and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Front triggers actions in Capsule CRM (or vice versa).

Can we customize how data from Front is recorded in Capsule CRM?

Absolutely. You can customize how Front data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Front and Capsule CRM?

The data sync between Front and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Front to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Front and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between Front and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Front

About Front

Front is a collaborative email platform designed to streamline communication and enhance team productivity by allowing users to manage shared inboxes, automate workflows, and integrate with various business tools.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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