Connect Fullstory and gainsight to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Fullstory and gainsight?

To start, connect both your Fullstory and gainsight accounts to viaSocket. Once connected, you can set up a workflow where an event in Fullstory triggers actions in gainsight (or vice versa).

Can we customize how data from Fullstory is recorded in gainsight?

Absolutely. You can customize how Fullstory data is recorded in gainsight. This includes choosing which data fields go into which fields of gainsight, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fullstory and gainsight?

The data sync between Fullstory and gainsight typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fullstory to gainsight?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fullstory and gainsight?

Yes, you can set conditional logic to control the flow of data between Fullstory and gainsight. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fullstory

About Fullstory

FullStory offers powerful analytics and performance insights through digital experience data, allowing businesses to observe, understand, and enhance their online presence

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gainsight

About gainsight

Gainsight™ is a CRM that helps businesses build deep and lasting relationships with their customers.

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