Connect FuseDesk and KNIME to Build Intelligent Automations

Choose a Trigger

FuseDesk

When this happens...

Choose an Action

KNIME

Automatically do this!

Enable Integrations or automations with these events of FuseDesk and KNIME

Enable Integrations or automations with these events of FuseDesk and KNIME

Triggers

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Actions

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

Update FuseDesk Case

Update FuseDesk Case

Updated an existing FuseDesk Case.

Find a Contact

Find a Contact

Finds a Contact Optionally, create a contact if none are found.

List Case

List Case

Gets all case.

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Frequently Asked Questions

How do I start an integration between FuseDesk and KNIME?

To start, connect both your FuseDesk and KNIME accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in KNIME (or vice versa).

Can we customize how data from FuseDesk is recorded in KNIME?

Absolutely. You can customize how FuseDesk data is recorded in KNIME. This includes choosing which data fields go into which fields of KNIME, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FuseDesk and KNIME?

The data sync between FuseDesk and KNIME typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FuseDesk to KNIME?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FuseDesk and KNIME?

Yes, you can set conditional logic to control the flow of data between FuseDesk and KNIME. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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KNIME

About KNIME

KNIME is a powerful open-source platform designed for data analytics, reporting, and integration. It enables users to create data workflows and perform complex data analysis with ease, using a visual programming interface. KNIME is widely used for data mining, machine learning, and predictive analytics, making it a valuable tool for data scientists and analysts.

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