Connect gate and Teamwork Desk to Build Intelligent Automations

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When this happens...

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Gate Status Changed

Gate Status Changed

Triggered when the status of a gate entry is updated.

manual

manual

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Do thisActions

Action is the task that follows automatically within your gate integrations.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

Unassign Ticket

Unassign Ticket

Unassigns the selected ticket.

Update Customer

Update Customer

Update Customer

Update Ticket

Update Ticket

test

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Frequently Asked Questions

How do I start an integration between gate and Teamwork Desk?

To start, connect both your gate and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in gate triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from gate is recorded in Teamwork Desk?

Absolutely. You can customize how gate data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between gate and Teamwork Desk?

The data sync between gate and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from gate to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between gate and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between gate and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

gate

About gate

Cody is an AI-powered tool designed to assist businesses in automating tasks, improving productivity, and enhancing decision-making processes. It leverages artificial intelligence to provide insights, automate workflows, and facilitate seamless communication within organizations.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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