Connect GitLab and Crisp
Integrate GitLab with Crisp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular GitLab + Crisp flows
Start from a real workflow other teams are already running.
Choose a trigger
GitLab
When this happens...
New Commit
Merge Request Review Request
New Job Event
New Issue Comment
New Project Merge Request Event
New Project Issue Event
New Merge Request Comment
New Commit Comment
New Code Snippet Comment
New Group Issue Event
New Group Merge Request Event
Choose an action
Crisp
Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Send Note Message via Crisp when New Commit in GitLab
Use this flowCreate Conversation in Crisp when New Commit in GitLab
Use this flowChange Conversation State in Crisp when New Commit in GitLab
Use this flowSearch for a Profile in Crisp when New Commit in GitLab
Use this flowAdd Segments to Conversation in Crisp when New Commit in GitLab
Use this flowSend Text Message through Crisp when New Commit in GitLab
Use this flowSearch for Conversation in Crisp when New Commit in GitLab
Use this flowSend Note Message via Crisp when Merge Request Review Request in Gitlab
Use this flowCreate Conversation in Crisp when Merge Request Review Request in Gitlab
Use this flowChange Conversation State in Crisp when Merge Request Review Request in Gitlab
Use this flowSupported Triggers & Actions
Everything you can automate between GitLab and Crisp.
When this happensTriggers
A trigger is an event that starts a workflow.
New Commit
Triggers when a commit is made on a specified project.
Merge Request Review Request
Triggers when you are requested to review a merge request.
New Job Event
Trigger for a specified job event in a project.
New Issue Comment
Triggers when a new comment is made on an issue in the selected project.
New Project Merge Request Event
Triggers on an open, merge, or close merge request event.
New Project Issue Event
Triggers on project issue event. e.g. when an issue is opened, closed or updated.
Do thisActions
Action is the task that follows automatically within your GitLab integrations.
Find Project Merge Requests
Find merge request for a project.
Find All Merge Requests
Finds all Merge Requests that the authenticated user has access to.
Create a Commit
Creates a new commit. Supports creating or updating a file.
Create Merge Request
Creates a new merge request.
Create Branch
Create a new branch in project
Add Note to Merge Request or Thread
Add note to MR or thread
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About GitLab
GitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
Learn moreSimilar apps
About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your GitLab and Crisp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between GitLab and Crisp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Crisp. No coding required.
Yes. You can set up a workflow where GitLab triggers actions in Crisp, and a separate workflow where Crisp triggers actions in GitLab. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between GitLab and Crisp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire GitLab and Crisp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
