GMass

Productivity

Zendesk Support

Customer Support

Integrations GMass Zendesk Support

Create integrations between GMass and Zendesk Support

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Find a User in Zendesk-support when Email Opened in GMass

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Find an Agent in Zendesk-support when Email Opened in GMass

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Find an Organization in Zendesk-support when Email Opened in GMass

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Find Tickets in Zendesk-support when Email Opened in GMass

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Find Latest Comment in Zendesk-support when Email Opened in GMass

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Add Comment to Ticket in Zendesk-support when Email Opened in GMass

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Add Tags to Ticket in Zendesk-support when Email Opened in GMass

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Create an Organization in Zendesk-support when Email Opened in GMass

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Create a User in Zendesk-support when Email Opened in GMass

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Remove Tag from Ticket in Zendesk-support when Email Opened in GMass

Actions and Triggers

Triggers

Email Opened

Triggers when an email is opened.

Email Clicked

Triggers when a link in an email is clicked.

Email Bounced

Triggers when an email bounces.

Email Replied

Triggers when an email that is sent as part of a campaign receives a reply.

Email Sent

Triggers when an individual email is sent as part of a campaign. This is not the trigger for transactional emails.

Email Unsubscribed

Triggers when an email address is unsubscribed from your GMass account.

Actions

Add unsubscribe

Adds an email address to your account's unsubscribe list. This will prevent your account from sending any campaigns to this address.

Remove Email Address From Campaign

Stops a campaign from sending to a particular email address. This is different from "Add Unsubscribe" because this is like unsubscribing an address just for a particular campaign rather than account-wide.

Send a Transactional Email

Sends a single transactional email.

Find a User

Finds an existing user by query

Find an Agent

Finds an existing Agent by query

Find an Organization

Finds an existing organization by query

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Viasocket Integrations

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About GMass

GMass is a powerful email marketing tool that integrates with Gmail to enable users to send mass emails, create email campaigns, and track their performance. It is designed to help businesses and individuals streamline their email marketing efforts directly from their Gmail account.

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About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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