Connect GoodDay and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Task
New Project
Task Created
Task Status
Task Deleted
Timelog Created
Project Created
Project Deleted
Project Status
Choose an Action
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Ready to use GoodDay and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Task
Trigger When new Task is created.
New Project
Trigger When new Project is created.
Task Created
Triggers when task is created.
Task Status
Triggers when task status is changed.
Task Deleted
Triggers when task is deleted.
Timelog Created
Triggers when Timelogs is created.
Do thisActions
Action is the task that follows automatically within your GoodDay integrations.
Create Task
create a task in selected folder.
Create Folder
Creates a new Folder.
Comment On a Task
Add a comment to an existing Task.
List Projects
Retrieve a list of company projects
List Events
Retrieve a list of company events
List Users
Retrieve a list of company users
Know More About Goodday and Zendesk Support Integrations
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Frequently Asked Questions
To start, connect both your GoodDay and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in GoodDay triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how GoodDay data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between GoodDay and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between GoodDay and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About GoodDay
GoodDay is a comprehensive work management platform designed to enhance productivity and collaboration. It offers tools for project management, task tracking, time management, and team collaboration, making it an ideal solution for businesses looking to streamline their workflows and improve efficiency.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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