
When this happens...
New Review Posted

Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new review is posted on your Google Business Profile.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Action is the task that follows automatically within your Google Business Profile integrations.
Creates a new local post associated with the specified location, and returns it.
Post a response to a review
Delete a local post
Get all business locations
Get all reviews for a location
Edit a Business Profile post
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To start, connect both your Google Business Profile and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Google Business Profile is a free Google service that helps businesses manage how they appear in Google Search and Maps, engage customers with reviews and updates, and share business details such as hours, services, photos, and booking options.
Learn MoreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn More