Connect Google Business Profile and Teamwork Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review Posted
Choose an Action
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Ready to use Google Business Profile and Teamwork Desk automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review Posted
Runs when a new review is posted on your Google Business Profile.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Do thisActions
Action is the task that follows automatically within your Google Business Profile integrations.
Create Post
Creates an event post on your Google Business Profile with event details and a photo so customers can see and engage with it.
Create Reply
creates a reply for a specified review.
List all Review
get all review for business account.
Update Event Post
Update a Google Business Profile Event post .
Create Customer
Creates a new customer
Assign Ticket
Assigns a ticket to a specific team member.
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Frequently Asked Questions
To start, connect both your Google Business Profile and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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