Connect Google Business Profile and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review Posted
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Ready to use Google Business Profile and Zoho Desk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review Posted
Runs when a new review is posted on your Google Business Profile.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
Do thisActions
Action is the task that follows automatically within your Google Business Profile integrations.
Create Local Post
Creates a new local post associated with the specified location, and returns it.
Reply To Review
Post a response to a review
Delete Local Post
Delete a local post
List All Locations
Get all business locations
List All Reviews
Get all reviews for a location
Update Business Profile Post
Edit a Business Profile post
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Frequently Asked Questions
To start, connect both your Google Business Profile and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a free Google service that helps businesses manage how they appear in Google Search and Maps, engage customers with reviews and updates, and share business details such as hours, services, photos, and booking options.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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