Connect Google Chat and Capsule CRM
Integrate Google Chat with Capsule CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Update Opportunity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
List Tasks in Capsule-crm when New Message Arrives in Google Chat Space in Google Chat
Add Note to Entity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Create Opportunity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Popular Google Chat + Capsule CRM flows
Start from a real workflow other teams are already running.
Choose a trigger
Google Chat
When this happens...
New Message Arrives in Google Chat Space
Choose an action
Capsule CRM
Automatically do this!
Create Contact
Update Opportunity
List Tasks
Add Note to Entity
Create Opportunity
Create a project
Create Task
Update Contact
Find Contact
Find Milestone
List Parties
List opportunities
List projects
List tasks
List users
List teams
List pipelines
List milestones
List lost reasons
List boards
List stages
List track definitions
List task categories
List activity types
Create Contact in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowUpdate Opportunity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowList Tasks in Capsule-crm when New Message Arrives in Google Chat Space in Google Chat
Use this flowAdd Note to Entity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowCreate Opportunity in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowCreate a project in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowCreate Task in Capsule-crm when New Message Arrives in Google Chat Space in Google Chat
Use this flowUpdate Contact in Capsule CRM when New Message Arrives in Google Chat Space in Google Chat
Use this flowFind Contact in Capsule-crm when New Message Arrives in Google Chat Space in Google Chat
Use this flowFind Milestone in Capsule-crm when New Message Arrives in Google Chat Space in Google Chat
Use this flowSupported Triggers & Actions
Everything you can automate between Google Chat and Capsule CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Arrives in Google Chat Space
Runs when a new message is sent or received in a Google Chat space.
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
New or Updated Task
Triggers when a given action is performed on a Task.
New or Updated Users
Triggers when a given action is performed on a user.
Do thisActions
Action is the task that follows automatically within your Google Chat integrations.
Send Message
Send a message to a chat space or thread. Optionally reply in an existing thread, target a specific thread, and include a request or message ID to avoid duplicates or link messages.
Create Google Chat Card
Creates a card message in a specified Google Chat space.
List Messages
List messages in a Google Chat space.
List Spaces
List chat spaces, optionally filtering by space type and using pagination.
Create Contact
Creates a new Person or Organisation.
Update Opportunity
Update an existing opportunity
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Google Chat
Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
Learn moreSimilar apps
About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Google Chat and Capsule CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Google Chat and Capsule CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Capsule CRM. No coding required.
Yes. You can set up a workflow where Google Chat triggers actions in Capsule CRM, and a separate workflow where Capsule CRM triggers actions in Google Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Google Chat and Capsule CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Google Chat and Capsule CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
